Group Class Training FAQs
Find the Answers
There are always a lot of questions when it comes to fitness. Below are answers to some of the most common questions we have received. There are obviously a lot more questions, so feel free to get in touch with us and ask away.
Do you have changing rooms and lockers? Where can I store my things?
The venue has toilets where you can get changed. You can bring personal items into the hall area when you come in. There are no specific lockers. Never ever leave valuables in your car.
Can I bring a friend or relative?
Yes. Existing participants can bring a friend or relative with them for a free taster session anytime.
What exercises will we do, I’m worried they’ll be too difficult?
We carry out all kinds of exercises, but we’ll only do the exercises that you feel comfortable doing. Our job is to find a training programme that you’re happy with and that you’ll stick to in order for you to reach your goal.
I'm too fat/unfit/old to come along?
Most definitely not! The whole idea of a class is to help you reach your own individual and specific fitness goals. People of all ages, abilities and weights attend and the exercises will be adapeted specifically to your level.
Can I bring my child to watch?
To maintain safety, children are not allowed to be in the hall while classes are in session. If you bring your child they may wait in the foyer, but you take full responsibility for them and we would love if you provided them with a quiet activity.
How old does my child need to be to participate in class?
Children who are 14 years old or older are welcome to participate in group classes.
What types of classes do you offer?
We offer Yoga classes and Let It All Hang Out Sessions, the content of the Let It All Hang Out Sessions rotates each week between, exercise to music, circuits and HITT training. Whatever we are doing that week the sessions are a uniquely designed fitness class to suit many different needs and more importantly they are always fun!
Can I join a class once it’s in session?
Participants can enter classes up to 15 minutes after the scheduled start time.
I’ve never lifted weights before. Can I participate?
Weights during circuits and group classes are a great way to add strength training to your workout. In our classes you can choose your own degree of intensity. It will get easier as you incorporate weights more regularly to your workout routine.
How and when do I pay?
We prefer you to pay via credit/debit card via our booking system, but you can if you wish, pay by cash or via a BACs transfer. All monies are non-refundable unless the class is cancelled.
What if I need to cancel a session?
A minimum of 24 hours notice of cancellation is required for all classes, so we can reallocate your session. Notice of less than 24 hours will incur full payment of the session fee. To cancel please either use the online tool, email or text us.
What if I’m running late?
If the client is late for a session the session will not be extended and will end at the appointed time. If the trainer is late, additional time will be added to the session.
I don’t respond well to barked orders, what is your approach?
Our job is to motivate you in a way that helps you meet your goals – and not to bark orders. We will be encouraging you all the way, whilst advising you on the correct exercise postures to ensure you’re putting pressure on the right muscles.
Some people respond to encouragement, whilst some like to be pushed hard; it’s all about having an honest partnership where we have an open feedback loop so you’re happy with our sessions and how we motivate you – with the ultimate aim to help you achieve your goals.
I haven’t worked out recently. Is it safe for me to exercise at a group class?
We believe that regular exercise is part of a healthy lifestyle. Please consult with your doctor before taking classes if you are pregnant or are being treated for any health issues, such as back or joint pain, obesity or diabetes. When you first come to class, you will answer a quick health questionnaire. If you have any of the health issues that we’ve identified, we will ask for a follow-up signature from a health professional. This ensures that you can safely participate in class.
What should I wear?
Wear comfortable workout clothes that you can move in. Some of our classes— Yoga for example—are done barefoot, but most classes require some form of athletic shoes. We ask that you refrain from fragrances with a strong scent.
Do I need to bring a yoga mat, towel, or equipment?
Nope, we’ve got everything you need. Equipment for all classes is provided, but if you wish to bring your own mat, feel free!
Do you have a lost and found?
We store all items that we are left at our venue. Please contact us and let us know what you are looking for. It is our policy to hold lost items for two months and then donate unclaimed items to a local charity.